That is only a pattern Enterprise Analyst resume for freshers in addition to for knowledgeable job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference objective, don’t copy the identical consumer names or job duties to your personal objective. All the time make your individual resume with real expertise.
Title: Justin Megha
Ph no: XXXXXXX
your electronic mail right here.
Enterprise Analyst, Enterprise Techniques Analyst
- Completed in Enterprise Evaluation, System Evaluation, High quality Evaluation and Mission Administration with in depth expertise in enterprise merchandise, operations and Info Expertise on the capital markets house specializing in Finance akin to Buying and selling, Fastened Earnings, Equities, Bonds, Derivatives(Swaps, Choices, and so forth) and Mortgage with sound information of broad vary of economic devices.
- Over 11+ Years of confirmed monitor document as value-adding, delivery-loaded undertaking hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary purposes, Knowledge warehousing, Knowledge Migrations, Knowledge Processing, ERP purposes, SOX Implementation and Course of Compliance Initiatives.
- Accomplishments in evaluation of large-scale enterprise methods, Mission Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Circumstances, Purposeful Specs, and Technical Specs, information warehousing, reporting and testing plans.
- Experience in creating UML primarily based Modelling views like Exercise/ Use Case/Knowledge Stream/Enterprise Stream /Navigational Stream/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and know-how with competence in Full Life Cycle of System (SLC) growth with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by aiding the QA crew to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout complete course of from undertaking conceptualization to testing by means of undertaking supply, Software program Improvement & Implementation Administration in numerous enterprise & technical environments, with demonstrated management talents.
- Submit Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Pc Functions),
- Bachelor’s Diploma (in Commerce),
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Mission), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Studies, MS Workplace Suite
QA Instruments High quality Heart, Check Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Secure
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name middle in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients every year. Many of those buyer’s questions usually are not answered or their issues usually are not resolved on the primary name. At the moment these brokers use an AS/400 primarily based customized developed system referred to as Mission to reply buyer inquiries into branches and the Buyer Communication Heart. Mission – Terminix’s operation system – supplies performance for gross sales, area service (routing & scheduling, work order administration), accounts receivable, and payroll. This technique is designed modularly and is troublesome to navigate for customer support brokers needing to help the shopper rapidly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is expensive.
Buyer Service Console permits Buyer Service Associates to offer constant, enhanced service expertise, help to the Clients throughout the Group. CSC is geared toward offering simple navigation, simple studying course of, decreased name time and first name decision.
- Assisted in creating Mission Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Instrument Licenses.
- Recognized subject-matter consultants and drove the necessities gathering course of by means of approval of the paperwork that convey their must administration, builders, and high quality assurance crew.
- Carried out technical undertaking session, initiation, assortment and documentation of consumer enterprise and practical necessities, answer options, practical design, testing and implementation help.
- Necessities Elicitation, Evaluation, Communication, and Validation in accordance with Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to realize most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date practical use instances and performed enterprise course of modeling (PROVISION) to clarify enterprise necessities to growth and QA groups.
- Created Enterprise Necessities Paperwork, Purposeful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation by means of Use Circumstances, one to 1 conferences, Affinity Workouts, SIPOC’s.
- Gathered and documented Use Circumstances, Enterprise Guidelines, created and maintained Necessities/Check Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Techniques Analyst.
Mission Profile (1): D&B is the world’s main supply of economic data and perception on companies. The Level of Arrival Mission and the Knowledge Upkeep (DM) Mission are the longer term purposes of the corporate that the corporate would transit into, offering an efficient technique & environment friendly report era system for D&B’s purchasers to find a way buy reviews about firms they’re making an attempt to do enterprise.
Mission Profile (2): The general objective of this undertaking was constructing a Self Consciousness System(SAS) for the enterprise group for getting SAS merchandise and a Fee system was constructed for SAS. The system would supply sure mixture of merchandise (reviews) for Self Monitoring report as a basis for managing an organization’s credit score.
- Carried out GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Expertise Group.
- Carried out interviews with Course of House owners, Directors and Purposeful Heads to collect audit-related data and facilitated conferences to clarify the impacts and results of SOX compliance.
- Performed an energetic and lead position in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Circumstances, created UML Fashions akin to Use Case Diagrams, Exercise Diagrams and Stream Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the initiatives utilizing the Agile methodology.
- Facilitating JRP and JAD periods, mind storming periods with the Enterprise Group and the Expertise Group.
- Documented the Requirement traceability matrix (RTM) and performed UML Modelling akin to creating Exercise Diagrams, Stream Diagrams utilizing MS Visio. Analysed check information to detect important findings and really helpful corrective measures
- Co-Managed the Change Management course of for your entire undertaking as a complete by facilitating group conferences, one-on-one interview periods and electronic mail correspondence with work stream homeowners to debate the affect of Change Request on the undertaking.
- Labored with the Mission Lead in setting sensible undertaking expectations and in evaluating the affect of modifications on the group and plans accordingly and performed undertaking associated displays.
- Co-oordinated with the off shore QA Staff members to clarify and develop the Check Plans, Check instances, Check and Analysis technique and strategies for unit testing, practical testing and value testing
Atmosphere: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Heart, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
At Gateway, a Main Pc, Laptop computer and Accent Producer, was concerned in two initiatives,
Order Seize Utility: Goal of this Mission is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This undertaking entails vast publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Mentored and skilled workers about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects working in opposition to Oracle information warehouse with Gross sales, Stock, and HR Knowledge Marts. This DW serves the totally different wants of Gross sales Personnel and Administration. Concerned within the growth of it utilized Full Consumer reviews and Internet Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting information mart included Wholesaler Gross sales, Contract Gross sales and Rebates information.
- Product Supervisor for Enterprise Degree Order Entry Techniques – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to get rid of bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program growth life cycle.
- Gathered Necessities from totally different sources like Stakeholders, Documentation, Company Targets, Current Techniques, and Topic Matter Consultants by conducting Workshops, Interviews, Use Circumstances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Purposeful Requirement Specification paperwork – which embody UMLUse case diagrams, Situations, exercise, work Stream diagrams and information mapping. Course of and Knowledge modeling with MS VISIO.
- Labored with Technical Staff to create Enterprise Companies (Internet Companies) that Utility may leverage utilizing SOA, to create System Structure and CDM for frequent order platform.
- Designed Fee Authorization (Credit score Card, Web Phrases, and Pay Pal) for the transaction/order entry methods.
- Carried out A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry methods Enterprise Objects reviews. (Full Consumer, Internet I)
- Labored in a cross practical crew of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Techniques – Improvement and Deployment Schedule.
- Developed and maintained Person Manuals, Utility Documentation Guide, on Share Level instrument.
- Created Check Plansand Check Methods to outline the Goal and Strategy of testing.
- Used High quality Heart to trace and report system faults and bug fixes. Written modification requests for the bugs within the software and helped builders to trace and resolve the issues.
- Developed and Executed Guide, Automated Purposeful, GUI, Regression, UAT Check instances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/consumer situation), Knowledge pushed check instances for Person Acceptance Testing.
- Created Check Matrix, Used High quality Heart for Check Administration, monitor & report system faults and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Occasions. Designed method, developed visible scripts to be able to check consumer & server aspect efficiency underneath varied situations to determine bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Carried out conferences for undertaking standing, situation identification, and father or mother activity evaluation, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
The first goal of this undertaking is to switch the present Inside Dealing with Consumer / Server Functions with a Internet enabled Utility System, which can be utilized throughout all of the Enterprise Channels. This undertaking entails vast publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Calls for understanding and testing of Knowledge Warehouse and Knowledge Marts, thorough information of ETL and Reporting, Enhancement of the Legacy System coated the entire enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
- Gathered Analyzed, Validated, and Managed and documented the said Necessities. Interacted with customers for verifying necessities, managing change management course of, updating current documentation.
- Created Purposeful Requirement Specification paperwork – that embody UML Use case diagrams, situations, exercise diagrams and information mapping. Supplied Finish Person Consulting on Performance and Enterprise Course of.
- Acted as a consumer liaison to evaluation priorities and handle the general consumer queue. Supplied session providers to purchasers, technicians and inner departments on primary to intricate capabilities of the purposes.
- Recognized enterprise instructions & targets which will affect the required information and software architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present essentially the most wanted data; prioritize and sequence implementation initiatives accordingly.
- Present related check situations for the testing crew. Work with check crew to develop system integration check scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Check Director, QTP, Load Runner for Check administration, Purposeful, GUI, Efficiency, Stress Testing
- Carry out Knowledge Validation, Knowledge Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Check enter necessities and ready the check information for information pushed testing.
- Mentored, skilled workers about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Data Switch periods to the offshore crew.
Lloyds Financial institution, UK Aug 03 – Sept 04
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for thousands and thousands of consumers with the monetary sources to fulfill and handle their credit score wants and to realize their monetary objectives. The Mission entails an applicant Info System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
- Translated stakeholder necessities into varied documentation deliverables akin to practical specs, use instances, workflow / course of diagrams, information stream / information mannequin diagrams.
- Produced practical specs and led weekly conferences with builders and enterprise models to debate excellent technical points and deadlines that needed to be met.
- Coordinated undertaking actions between purchasers and inner teams and knowledge know-how, together with undertaking portfolio administration and undertaking pipeline planning.
- Supplied practical experience to builders through the technical design and building phases of the undertaking.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe growth – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting methods.
- Efficiently applied BPR and achieved improved Efficiency, Lowered Time and Value.
- Developed check plans and scripts; carried out consumer testing for routine to complicated processes to make sure correct system functioning.
- Labored intently with UAT Testers and Finish Customers throughout system validation, Person Acceptance Testing to reveal performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect evaluation conferences with the crew members. Labored intently with the undertaking supervisor to document, monitor, prioritize and shut bugs. Used CVS to keep up variations between varied levels of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Mission Profile: A.G. Edwards is a full service Buying and selling primarily based brokerage agency in Web-based futures, choices and foreign exchange brokerage. This web site permits Customers (Monetary Consultant) to commerce on-line. The primary options of this web site had been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s purposes as a Clearing Home agent. The consumer will get real-time streaming quotes for the foreign money pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and accessible buying and selling energy, all constantly updating in actual time through reside quotes. The location additionally facilitates customers to Place, Change and Cancel an Entry Order, Putting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Fastened Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Circumstances and performed UML modeling like created Use Case Diagrams, Course of Stream Diagrams and Exercise Diagrams utilizing MS Visio.
- Carried out your entire Rational Unified Course of (RUP) methodology of software growth with its varied workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc current and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed consumer necessities, attended Change Request conferences to doc modifications and applied procedures to check modifications.
- Assisted in growing undertaking timelines/deliverables/methods for efficient undertaking administration.
- Evaluated current practices of storing and dealing with necessary monetary information for compliance.
- Concerned in growing the check technique and assisted in developed Check situations, check situations and check instances
- Partnered with the technical areas within the analysis, decision of system and Person Acceptance Testing (UAT).
Atmosphere: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Check Director